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Distinguished Sage
Distinguished Sage
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Message 11 of 12

Re: Returning customer and my Ip profile set too low ?

that's odd as you should get letter or email confirming your contract details and also estimated speed range with a handback speed



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Sage
Sage
73 Views
Message 12 of 12

Re: Returning customer and my Ip profile set too low ?

This is the stupidity of the OFCOM ruling.

Take this scenario, I'm an ISP who offers up to 50Mb connection

I have 50 customers, 10 can get 50Mb,  40 can only get 10Mb. That would give an average of 18Mb.

Let's change it to 10 can get 50Mb, 20 can get 30Mb and 20 can only get 10Mb. The average becomes 26Mb.

Finally 20 can get 50Mb, 10 can get 40Mb 10 can get 30Mb and 10 only 10Mb. The average would be 42Mb.

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