Hi, since Sunday May 8th I have been having some problems with my internet. MY friends have said that my skyple calls have sounded robotic and in online games I have been lagging or in some cases just not been able to connect to them. I contacted Riot Games support to try and help find the source of the problem and help me fix it. After sending them several logs and different piece of information they have concluded that the problem is a routing issue. They said to contact my ISP to get this resolved.
If you require the logs I sent them I can give them to you I'm just a little hesitant to post them on here since they may contain my IP address.
Thanks, any helpw ould be appreciated.
I think it depends which traceroute you look at.
Agreed that the first one looks very poor at the ae-32 hop with response times up to 841ms. That said, the second trace shows response times of over 200ms to the Home Hub.
Are you doing this test over a Wifi connection?
Yes it is a Wifi connection. Never had problems with it before. Also the problem is affecting my Skype aswell, friends can't undstand what I am saying since it is so borken up.
Agreed that wired is best, and that it'll also prove the point.
As Webby points out, wireless can change all of a sudden.... interference from other WiFi, microwaves, bluetooth etc. For WiFi you could install a program called inSSIDer to check what other WiFi there is around you and whether there's any interference from them using the same channels.