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Distinguished Expert
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Message 11 of 59

Re: Routing problems / Cardiff

Yeah, more reports of slowness at Cardiff 😞
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Garthy
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Message 12 of 59

Re: Routing problems / Cardiff

waiting for level2 tech to phone - apparently.

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Rabbit51
Contributor
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Message 13 of 59

Re: Routing problems / Cardiff

I'm in North Cardiff too.... Llandaff North. Speeds slow for image saving; can't stream music or TV, BBC IPlayer can't playback etc. At least my computer system is functional, just too slow. I didn't notice when it started exactly but I'd say only in the past few days, maybethree days?  I have posted elsewhere before realising I wasn't alone.  Cheers, Karen

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Garthy
Contributor
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Message 14 of 59

Re: Routing problems / Cardiff

started saturday for me. you arent far from me either.

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Rabbit51
Contributor
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Message 15 of 59

Re: Routing problems / Cardiff

No, we are quite near one another. I ran the performance test and posted result in my own thread (re. Llandaff North) before I realised that this thread was relevant too. The results are gobbledygook but broadly my upload is OK but my download is abysmal (2.7 Mbps). If its a local problem I guess we wait? 

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Garthy
Contributor
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Message 16 of 59

Re: Routing problems / Cardiff

just been informed myrouter is faulty - i bdont believe them - but have a spare upstairs. i think a network fault.

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Distinguished Expert
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Message 17 of 59

Re: Routing problems / Cardiff

Are they sending you a new one?
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Garthy
Contributor
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Message 18 of 59

Re: Routing problems / Cardiff

yes, a homehub3.0c he said. I have a hh3 upstairs so will try that later.

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Garthy
Contributor
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Message 19 of 59

Re: Routing problems / Cardiff

put new router in, and surprise surprise - no change. Anyone else still suffering? I will be phoning tomorrow.

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Oranj
Beginner
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Message 20 of 59

Re: Routing problems / Cardiff

I am also in Whitchurch on the Whitchurch SWWXC exchange. Clearly its their problem and not our individual routers.

I've just about had enough and am very close to cancelling my contract and going to VM.

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