this isnt a dns problem, so using google's dns or anyone elses dns wont do anything (it was the first thing I tried).
seems to be the very first backhaul router, so it could be exchange equipment or something upstream from that, but judging by where everyone is having problems, its the SWWXC exchange. This needs escalation asap!
Ye sounds like its the same problem that im getting as well, I live in Cathays and have been having major problems for a good few days now. My internet wont return a speedtest above 3mps (We usually get 70 odd) and fades in and out all the time making downloading and streaming virtually impossible.
Ill give BT a ring after work this afternoon, hopefully the more complaints they have the better.
Also... woohoo... first post!! \o/
As I have said elsewhere, I live in Llandaff North. Our Infinity 'box' is in Station Road, a few hundred yeards away. I have looked it up... it's code is SWLJZ. I am assuming that we have the same problem as Whitchurch, just up the road. Does anyone know what is happening or have any response from BT? I can't call them myself today because I'm not at home.
Like you Phrazer99, my download speed is <3Mbps (2.7!) so things are really slow, although upload is much faster.
I just tested the system after power cycling the modem and Hub. No change. Download speed is 2.74Mbps 😞 I guess I'll have to bite the bullet and find a BT telephone number to ring and spend the rest of the evening chatting to someone far away. Joy.
Rite mine did come back last night, an hour or so after talking with BT... coincidence?? Hummmm.....
Speedtested a few times over the course of the evening and averaged ~60mps which is great, upload was good as well so as far as I can tell im back up and running. Not buying the timing though... maybe im just being a bit synical...