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Studon
Contributor
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Message 1 of 5

SPEED TEST RESULTS

I have a HH5 series A connected to Infinity 2.  Whenever I do speed test 75 down and 16 up, the test results are shown but there is an "error" message. I have tried different browsers and computers.

 

This has been happening since probably April 2016. The last successful test was in Feb 2016.

 

Any idea's ?

 

Studon

 

 

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4 REPLIES 4
Distinguished Sage
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Message 2 of 5

Re: SPEED TEST RESULTS

What site? What error message?

Is it affecting your service? What's the problem?
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Studon
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Message 3 of 5

Re: SPEED TEST RESULTS

Webby

 

What site................BT Wholesale Performance Test

 

Is it affecting service.......No

 

Problem.................I cannot get full speed test results

 

                                 Error Message Shortened

 

Test Results

 

1 Best effort test : Download Test  75.76 Mbps

 

2 Upstream test : Upload speed 17.09 Mbps

 

Durind the test an error occured etc.

 

Studon

 

 

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Distinguished Sage
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Message 4 of 5

Re: SPEED TEST RESULTS

Others have mentioned errors in the past.

If it's not service affecting I wouldn't worry about it.

Use the internet and don't fret over speeds. Don't become a speed demon!
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Distinguished Sage
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Message 5 of 5

Re: SPEED TEST RESULTS

This fault often occurs there is nothing you can do it corrects itself over time automatically
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