Been using infinity 2 since late 2015 when I first got it I was getting 40+mbps but over the years it has been getting slower and every time i re-contracted the guaranteed minimum has dropped from
this in december 2015 (this was when FTTC first became available for me)
to this in december 2016
to this in november 2017
to this in april 2019
to this in may 2020
Here are the details from broadband availability checker
and from btwholesale speedtest
I have asked about this when re-contracting but perhaps let them fob me off a bit too easily..
in order for the forum members to help please can you post the stats from your router (if hub enter 192.168.1.254 in your browser) and if HH5 then go to troubleshooting then helpdesk and if HH6/SH2 then advanced settings then technical log information .
Someone may then be able to offer help/assistance/suggestions to your problem
with a connection time of 40 days you have a good stable connection and your 35mb connection speed good with attainable of 39mb well within your estimated range from dslchecker
as more people are added to your cabinet especially if you were one of first your connection speed will reduce over time due to crosstalk
with a connection speed of 35mb then a download speed of 32mb is consistent