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SpacedMan
Contributor
682 Views
Message 1 of 6

Sky wireless adapter won't connect to HH3

Hi, I am trying to connect the Sky wireless internet adapter to my HH3 on Infinity but it will not connect.

My 3 computers, Wii, Phone and 3 Internet radios all work perfectly.

I did a test today, I dug out my old HH version 1 (not connected to the net) and the adapter connected to it first time.

 

On other forums they say that this is a known issue and an update to the hub may be needed for it to work.

I have the hub set to b/g/n and using the old settings from the HH1 (SSID and passkey).

 

I spent 2 hours with Sky trying to get it connected even reinstalling the Firmware to the Sky+HD box, they then suggested contacting BT, so here I am.

 

HELP!!!!

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5 REPLIES 5
RichRolls
Aspiring Expert
673 Views
Message 2 of 6

Re: Sky wireless adapter won't connect to HH3

I have the adapter and it works for me.

 

Be careful with the passcode, as it is case sensitive.  When typing it in on your Sky remote, don't accept the capital letter if it should be lower case, keep pressing until it gets around to the lower case version.

 

It should then work!!

 

Rich

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SpacedMan
Contributor
666 Views
Message 3 of 6

Re: Sky wireless adapter won't connect to HH3

Believe me, I spend 4 hours doing that before contacting Sky, I even reset the Hub back to default so I could use WPS.

The adapter sat there flashing orange for 15 minutes before giving up.

 

What I can't work out is, if it works on the HH1 why not on the HH3 with exactly the same settings.

I tried the passkey in upper and lower case, niether worked.

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Distinguished Sage
661 Views
Message 4 of 6

Re: Sky wireless adapter won't connect to HH3

try just wireless b/g and WPA2 only
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SpacedMan
Contributor
648 Views
Message 5 of 6

Re: Sky wireless adapter won't connect to HH3

I'll give it a go, but I can't see it making much difference as everything else works with WEP.

I'll try at the weekend when I have time.

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Distinguished Guru
647 Views
Message 6 of 6

Re: Sky wireless adapter won't connect to HH3


@SpacedMan wrote:

Believe me, I spend 4 hours doing that before contacting Sky, I even reset the Hub back to default so I could use WPS.

The adapter sat there flashing orange for 15 minutes before giving up.

 

What I can't work out is, if it works on the HH1 why not on the HH3 with exactly the same settings.

I tried the passkey in upper and lower case, niether worked.


WPS has been disabled on the home hub.

-+-No longer a forum member-+-
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