So.....new flat, two months in and getting average service. That certainly seems to be more than some people here are getting and grateful for that at least. What is frustrating for myself is that I have a relative who lives on the same street not ten doors away who gets at least twice the speed I get. BT are unhelpful: spoken to two supposed support staff who's only suggestions were to unplug everything and reset the devices. The last sugestion was to unplug the cat5 from my computer and the hub and plug it back in with the cable the opposite way round (i.e, comp end in hub, hub end in comp)...god knows what that's supposed to achieve. Screenshot of my details below:
And my relatives speed:
For general info this is not a heavily populated street and my house is, as far as I know, nearer the cabinet. Any suggestions?
Ok, but that seems really bad practise. Is it simply a case of new tech piled on old tech or a lack of planning when cabling was originally laid?