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Jedi_Kirito
Beginner
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Message 1 of 2

Slow / Buffering connection rebboting router every day now just to work

Hi all,

I have 75mb fiber direct to my house (FTTP) 

speed test comes back with around 70 - 74mb each time but if you try to open anything on youtube / facebook / ebay etc it just hangs for a around 25seconds and then slowly opend the picture / stream.

online line gaming (pc or xbox) is just a joke now

This has been going on now for about 2 months , and i'm rebooting everything daily just so I can work !

Ive just tried the speedtest at speedtest.net and it just sits there pulsing the blue circle tryitn to get a connection 

My setup is 

openreach fiber modem to Linksys EA9500 

EA9500 with cat6 to Netgear Gigabite 24 port hub 

PC , Xbox, TV are all hardwired via cat6 to hub (so no lag or wifi issue)

I also have spare a BT home hub 4 and 5 plus a linksys e6350 

I have tried all 4 routers and the buffer / slow transfer is the same on all of them, Ive tried the dsl report speed test and it gives me a buffer bloat of over 200 ,

Ive also tried changing the dns to goole , opendns and via a vpn but no improvment, 

does anyone have any ideas what to try or who at BT will actualy help 🙂

Thanks

Dave

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Jedi_Kirito
Beginner
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Message 2 of 2

Re: Slow / Buffering connection rebboting router every day now just to work

Just an update,

I have just tried the speed checker at https://www.speedtest.btwholesale.com/

out of 10 trys 7 were over 60ms ping the remaing 3 were in the mid 20ms

I used to get 7 - 9 ms max 

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