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Message 1 of 3

Slow FTTP Speeds in the evenings

Im looking for some help from BT, I come from a highly technical background and used to be a sysadmin / network admin and had to deal with networking issues in my previous role.

I have noticed a pattern, since i have my Fibre To The Premisis installed. The day it was installed i got a speed test of 200mbps and that i what i am paying for.... since then I have not hit over 120mbps... its particulalry worse in the evenings when sometimes i get 60 or 70mbps..

Speed test on BT's website, never finishes for me
https://support.bt.com/fix/broadband/?view=broadbandspeed#/choose_an_account

Speedtest now shows 66.84mbps down and 19.84 up.

No one when you speak to BT has any clue about what i am alking about, especially as i am using PfSense... but thye just say there is nothing wrong with the line.... I know there is... nothing has changed my end since the day it was installed... but over time my line has got slower and slower....

2018-12-09 17_31_13-pfSense.home.gateway - Status_ Traffic Graph.png

 

 

Anyone else had the same issues ?

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Slow FTTP Speeds in the evenings

you need to contact the FTTP team on 08005874787 as mods here can't help



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Bluemoon87
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Message 3 of 3

Re: Slow FTTP Speeds in the evenings

As imjolly says need to contact the fttp team. It could be related to congestion though.
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