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richedav
Beginner
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Message 1 of 4

Slow Infinity speed at night - Good during day

Hi, 

Hope someone can assist please.

As title, internet access in the evening is unusable , high latency and low speed (63mb during day, 1-4mb at night).   This has been ongoing now for a good 7 days.  Upload is always good.

Exchange is Watton, EAWTN

 

bt-test-1.PNGbt-test-2.PNG

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3 REPLIES 3
Sage
Sage
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Message 2 of 4

Re: Slow Infinity speed at night - Good during day

A mod should be along soon to take a look for you.

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Moderator
Moderator
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Message 3 of 4

Re: Slow Infinity speed at night - Good during day

@richedav There's nothing listed for the Watton exchange but the SVLAN supplying your service may be located somewhere else. If you send over your details on the 'click here to contact the mods' link we'll be happy to check this for you. You can find the link by clicking on my username.

Thanks

Neil

Community ModeratorNeilO
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richedav
Beginner
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Message 4 of 4

Re: Slow Infinity speed at night - Good during day

Thanks for the reply.  Have done as requested.

Have carried out another test as have been away for a few days - issue is still happening so would appreciate your help.  

 

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