I currently have Superfast Fibre 1 Unlimited. My download speed averages around 20MB but my upload speed never gets above 1.5MB, and often below 1MB.
www.dslchecker.bt.com states that I should get between 7.7 and 5.5 on a clean line and 7.1 and 3.6 on an Impacted line.
Does anyone know if BT ever cap this. I heard once from an OpenReach engineer that it can be capped to help improve download speed, but I don't know if this is true or not.
Solved! Go to Solution.
can you post the stats from your hub
can you post the full results from dslchecker
your up speed is not sacrificed for your down speed - sounds like a connection problem
Please see attached screenshots of my hub info and dslchecker results.
up speed well below expected range see if mods can help they will post here
Hi @richarpcash Sorry that you are not getting near the upload speed you would expect to achieve.
We will be happy to what we can do to improve this for you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.
Thanks @NeilO for all your help.
If anyone comes across this post, the issue was found to be on the line coming into the building. It was replaced and the speed (down and up) increased to expected levels.
Thanks to all who assisted.