Hi I have BT Fibre broadband Option two unlimited and recently have been having major issues with drop outs and upload speed.
My download speed is around 40mbps but uploads has gone down to a shocking 0.45/0.96mbps
Is there anything or anyone I can speak to to get some help.
I spoke to support on the phone today but that has proven not much help.
Thanks in advance.
can you post stats from your router please
check for line noise dial 17070 option 2 should be silent and best with corded phone
hi Thanks for the quick reply. Ive just done the noise dial and I cant seem to hear noise.
How do I get the stats?
if hh6 then advanced settings then technical log information if hh5 then troubleshooting then helpdesk
have you tried using the test socket with a filter to see if speeds improve - even if you currently have a filtered master socket