Connection down to 5.2MB "speed to hub" according to BT app
Tried line noise test - should there be ANY noise at all? I can hear a very low level white noise - does that mean a problem or not?
Stats from router
BT Hub 6A
2 Days, 14 Hours 28 Minutes 49 Seconds
10.00 Mbps / 55.00 Mbps
11932 / 56726
7.7 dB / 3.8 dB
27.3 dB / 38.4 dB
3 GB Uploaded / 59 GB Downloaded
Smart (Channel 6)
your hub stats show you are on fibre 1 with the max connection speed of 55/10mb
is the 5.2mb an actual download speed while downloading from a website?
run btspeedtester and post results must be done with ethernet cable
if that was on wifi you need to run the test using link I provided but must be with ethernet connection not wireless
from your stats there is no fault as you have the maximum connection speed for your fibre 1 contract