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Geostar1865
Beginner
358 Views
Message 1 of 2

Slow broadband in the evening

My broadband is lowing from 27Mb during the day to at times under 1mb in the evenings and odd times during the day. 

BT W speedchecks says ok but openreach and other tests confirm reduction in speeds, contacted BT and told download is ok. 

Many helpnwould be well recieved

is it worth quitting BT and going to another provider

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Matt-S
Moderator-Retired
320 Views
Message 2 of 2

Re: Slow broadband in the evening

Hi @Geostar1865,

Welcome to the Community and thanks for taking the time to post.

I'm sorry to hear that your broadband is lowering in speed later in the day.

How are you connected to your hub, wireless or ethernet cable?

Would you be able to complete the Quite Line test and post your router stats?

Once we have this information it will help the community troubleshoot your issue.

Thanks

Matt

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