Thank you for sending in your details. I've ran a few checks on your connection and its picking up a capacity issue at the exchange. In order to get BT Wholesale to investigate this further, please could you run a speed test this evening using the link - http://speedtest.btwholesale.com/
You'll need to run that test using the wired connection. Once the first test completes, please run the further diagnostics.
Thanks Paddy I have posted the image of the test and then an image of the further diagnostics test.
Thank you for posting back and for running those tests. I've spoke to BT Wholesale today and they're making a few changes on the network. These changes should take affect over the next 24 - 48 hours and will improve the speeds during peak times.
I'll follow up with you again on Friday to see how the connection is performing.
I gave your home number a quick call, I'm sorry I didn't get speaking to you.
I've ran a few checks on your connection and the work carried out by BT Wholesale has been completed. Your connection has been moved onto a less congested circuit.
How are thing with your connection at your end, have you noticed an improvement during peak times?
Hi, sorry has been away for 2 days so was unable to test, testing it now bt wholesale test shows massive improvement, hitting 53mb.
I'm glad to have speed backs where I can stream again thanks 😄
Will report back here again tomorrow just to clarify once more