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spark240
Aspiring Contributor
434 Views
Message 1 of 4

Slow loading pages but speed is ok?

Hi, Im on the highest Infinity package( 60Mb?)

 

Speed test only max at 40 Mb, butmore frustrating is that internaet pages are really slow...ebay is a particular problem it can take a minute to load a page, my Tablet is instant on wi fi.

 

Any ideas?  

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3 REPLIES 3
Havnalaff
Aspiring Expert
369 Views
Message 2 of 4

Re: Slow loading pages but speed is ok?

@spark240, possible browser issues or security/anti-virus software holding back the browser on your PC? As an aside, I've found the Ebay website is pretty slow at times anyway.
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Graham345
Contributor
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Message 3 of 4

Re: Slow loading pages but speed is ok?

Ebay is often pretty slow, but your problem sounds like a software one, try temporarily disabling anti virus and or firewall, and a fresh browser install. I've had problems like this with IE in the past.

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spark240
Aspiring Contributor
247 Views
Message 4 of 4

Re: Slow loading pages but speed is ok?

I use Kaspersky, I have tried disabling it before but didnt make much difference, also still on Vista is this a possible issue?

 

I may as well reduce my BT packagae to a lower level ans save the cash. 

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