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Aspiring Expert
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Message 1 of 2

Slow speed after initial training period?

I know nothing about this guys so hopefully someone can help. I recently signed up to BT Infinity 1, a max 52mb. For the first 2 weeks I was getting a consistent 50mb, after the training period though its halved.

BT Speedtest is always over-generous, it says.
1. Best Effort Test: 

Download Speed : 33.52 Mbps

2. Upstream Test: 

Upload Speed : 8.84 Mbps


And thinkbroadband and every other speed test.
https://www.thinkbroadband.com/_assets/speedtest/but...

Here are some log details for you experts. Any ideas on the issue? I've rebooted and done all I can do but no good.

 


Firmware updated:
31-Oct-2017
Board version:
1.0
Gui version:
1.64.0
DSL uptime:
0 Days, 0 Hours 42 Minutes 33 Seconds
Data rate:
10.00 Mbps / 55.00 Mbps
Maximum data rate:
28476 / 79444
Noise margin:
22.1 dB / 12.7 dB
Line attenuation:
12.1 dB
Signal attenuation:
VPI / VCI:
0/38
Modulation:
G_993_2_ANNEX_B
Latency type:
Fast Path
Data sent / received:
32 MB Uploaded / 135 MB Downloaded
Broadband username:
bthomehub@btbroadband.com
BT Wi-fi:
Active
2.4 GHz wireless network name:
BTHub6-GH5P
2.4 GHz wireless channel:
Smart (Channel 1)
5 GHz wireless network name:
BTHub6-GH5P
5 GHz wireless channel:
Smart (Channel 36)
Wireless security:
WPA2 (Recommended)
Wireless mode:
Mode 1
Firewall:
On
MAC address:
58:90:43:1A:9D:19
Software variant:
-
Boot loader:
7.33.1

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Slow speed after initial training period?

your stats show you are getting max speed for infinity1 55/10 and if you get the free boost that will help increase speed nearer attainable

 

are you suing wifi to do btspeedtest as should be ethernet



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