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Sage
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Message 11 of 15

Re: Slow speed

Your DSL uptime is just over an hour is this you rebooting the hub?

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Contributor
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Message 12 of 15

Re: Slow speed

Yes

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Contributor
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Message 13 of 15

Re: Slow speed

Connection time due to hub reset.

we’ve had a stable connection since September after the DLM reset. There had been no issues with power supply going off etc so that’s why it was unclear why speed has dropped from 4.5 to barely reaching 2.

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Contributor
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Message 14 of 15

Slow speed

After engineer visit in mid Jan our speed remained at 4.5 for around 10 days then dropped down to 3, there were no outages etc or dropping of connection, we are now down at 2, though there were outages last week with storm power cuts. Our speed was 4.5 for years until last summer when a large number of outages occurred due to birds on powerlines. My ip profile was reset at end of august and speed was good , no outages, then at xmas it reduced down to 2 so engineer came in jan and ‘reset’ everything but again its droppedaway

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Contributor
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Message 15 of 15

Re: Slow speed

Ip profile showing as 2.01. This cant be right, dsl checkers says line can support between 3.4 and 7.3. There are no faults on the line, tried all that etc.

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