After moving in to my new home I experiencing still speeds way below average. If someone can look into it. Here's my ADSL checker screenshot from BT Wholesale website:
And technical log as well:
BT Hub 6A
0 Days, 8 Hours 59 Minutes 50 Seconds
20.00 Mbps / 40.00 Mbps
27681 / 63375
10.6 dB / 12.1 dB
33362 MB Uploaded / 84257 MB Downloaded
Smart (Channel 1)
Smart (Channel 36)
Solved! Go to Solution.
Conneect to the test socket with filter to see if speeds improve. Do a quiet line test 17070 option 2 any noise report a line fault on 151, don't mention broadband.
As follows, no noise on line test
New check due to lacking cabinet and exchange info.
Looks like DLM has banded your line at 40M due to instability. Have you been experiencing drop outs or hub restarts?
Or your line has been mis-provisioned at 40M download.
I had some drops for last week, but now it seems stable.
Keep a stable connection and DLM should restore your speed, might take weeks rather than days though. Don't be tempted to reboot your hub.
Thank you, I'll keep an eye on it for the next few weeks then.
After raising few faults and having some conversations with customer service I'm unable to see any improvements. After few weeks I'm experiencing even lower speeds then before.