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Distinguished Sage
Distinguished Sage
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Message 11 of 32

Re: Slow speeds on infinity

Wireless speed is susceptible to interference and often download speed lower hence why where you run btspeedtester it is only accepted when you run it with an Ethernet connection

 

if you have .the MYBT app try running the test my speed



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Contributor
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Message 12 of 32

Re: Slow speeds on infinity

just tried that and it failed

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Distinguished Sage
Distinguished Sage
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Message 13 of 32

Re: Slow speeds on infinity

I just tried the test my speed and it worked ok for me so it is working



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Contributor
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Message 14 of 32

Re: Slow speeds on infinity

Just ran it now and it says download 2mb upload 8mb
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Contributor
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Message 15 of 32

Re: Slow speeds on infinity

I seem to get different results every time I run a test even on wired!
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Distinguished Sage
Distinguished Sage
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Message 16 of 32

Re: Slow speeds on infinity

If you can get btspeedtester diagnostic test to work the post results



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Contributor
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Message 17 of 32

Re: Slow speeds on infinity

1. Best Effort Test: -provides background information.

 Download Speed
 26.65 Mbps
  
0 Mbps31.72 Mbps
Max Achievable Speed

 

 Download speedachieved during the test was - 26.65 Mbps
 For your connection, the acceptable range of speedsis 27.5 Mbps-31.72 Mbps .
 Additional Information:
 IP Profile for your line is - 31.72 Mbps


2. Upstream Test: -provides background information.

 Upload Speed
 3.08 Mbps
  
0 Mbps10 Mbps
Max Achievable Speed

 

Upload speed achieved during the test was - 3.08Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 10 Mbps



This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.

 

If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.

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Sage
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Message 18 of 32

Re: Slow speeds on infinity

Try downloading a 512MB test file from HERE, should tahe about 3 mins for a 30Mb connection.

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Distinguished Sage
Distinguished Sage
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Message 19 of 32

Re: Slow speeds on infinity

Download speed looking ok at 26.65mb



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Contributor
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Message 20 of 32

Re: Slow speeds on infinity

138kbs speed im getting downloading that file

 

very odd!

 

yet the wonderful wholesale speed test says im getting 24mb still? confused!

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