My BT speeds should be as per contract around 40mbs and usually I’m getting around 35mbs
Just before Christmas there was a significant drop in speed, getting latency of around 200, download 1-4 mbs and upload not much better
speeds have slowly increased, but I’m still well below the promised speeds
Download speeds are now between 12-24 mbs and latency hovers between 10-100 which is way too high
I have done tens of speed test, both WiFi and connected through the Ethernet net or directly to the router
I’m out of contract, but that shouldn’t make a difference really is my contractual speeds
Welcome again to this user forum.
Is there any noise on your phone calls? Dial 17070 and select option 2, there should be no noise between the announcements.
Communityhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.
Can you post stats from your router?
are you using the test socket with a filter to see if that helps improve speed. This should be tried even if you currently have a filtered master socket
There is no noise on the line
my BT router gave the ghost last year, as being out of contract and per recommendation here here I got a TP link router and speeds have been great till late December when problems started
Firmware Version:0.9.1 0.2 v0076.0 Build 170919 Rel.61201n
Hardware Version:TD-W9970 v2 00000000
System Up Time:0 day(s) 00:32:17
DSL Modulation Type:VDSL2
Annex Type:Annex A/L
Upstream DownstreamCurrent Rate (Kbps)Max Rate (Kbps)SNR Margin (dB)Line Attenuation (dB)Errors (Pkts)
|pppoe_ptm_101_0_d||PPPoE||101||22.214.171.124 /32||172.16.11.177||126.96.36.199 188.8.131.52||Connected|
You have a 35mb connection speed which is almost at your attainable speed and with noise margin down about 3db you have G.INP activated. You appear to be as fast as line can handle
have you tried test socket to see if that helps any?
I have to do test socket test on Monday as I lend out my Ethernet to telephone adaptor to a colleague yesterday
these test results where from Ethernet (cat6 thorougout the house) cable but not the test socket
if there is no problem with BT speeds, how come I don’t get the full speed towards my devices both wired and wireless ? Is that a router problem?
It could be a router problem or possibly congestion
run btspeedtester and when first test completes run diagnostic test and post results. Must be done with wired connection - powerline adapter. Post results
Sorry for a late reply, have had such a busy week
speeds picked up, sometimes I’m getting 34 mbs but majority of speeds remain around 19-24 mark.
I might be thinking of upgrading my package as according to BT I could get up to 65 mbs now....
the 65mb is an average speed not what you will actually achieve and from your stats you cannot even attain the infinity 1/superfast speed of 55mb so cannot see any point in upgrading to superfast plus at 80mb - just waste of money