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goldmanpete
Beginner

on ‎21-08-2020 11h49

868 Views
Message 1 of 3

Slow to no speed on PC since upgrading to Smart Hub 2

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Earlier this week I upgraded to BT Complete Wifi, with Smart Hub 2. 

Before I upgraded I was getting good speed on my PC which is located in my lounge (along with SKY TV box, Smart TV and amazon firestick, all working perfectly).

Since upgrading my I logged into the Wifi as you would expect to.  seems to connect ok. but my Internet if very slow and takes minutes to load basic pages.  I have tried on Firefox, Edge, Chrome, same result.  In some cases web pages come back and say no internet connection.  Wifi status says connected, secured (when I hold mouse over wifi logo it says Internet access).

My PC is an Acer Aspire Z5771 all in one, 8GB RAM, 1TB HD 70% free, Intel i5.

 

Any help would be great.

Thanks

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imjolly
Distinguished Sage
Distinguished Sage

on ‎21-08-2020 11h57

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Message 2 of 3

Re: Slow to no speed on PC since upgrading to Smart Hub 2

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have you turned of smart setup  

Turn Off smart setup

 

 

 

 

 

 

 

 

 

 

 



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goldmanpete
Beginner

on ‎21-08-2020 12h15

845 Views
Message 3 of 3

Re: Slow to no speed on PC since upgrading to Smart Hub 2

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thank you, seems to have improved it. 

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