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tonyw1
Contributor
1,331 Views
Message 1 of 37

Smart Hub (6 type A) Firmware update.

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Hi, 

Has there been a firmware update on the Smart Hub 6 type A in the last few days?

I'm away so can't check the router, but the IP address changed unexpectedly on 30th may and again on 2nd June. Last year, when the firmware updated, it went through a DLM reset and 10 day learning period, I'm hoping that's all it is this time.

Normaly it's rock solid apart from a reboot every 14 days.

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36 REPLIES 36
Dippu
Aspiring Expert
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Message 2 of 37

Re: Smart Hub (6 type A) Firmware update.

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Yes the latest update is SG4B1000E016 mine updated last week. Be aware that the hub shows incorrect date of installation. Mine shows 28 November 2018. Done Restarts and Factory Resets, still shows incorrect date.
tonyw1
Contributor
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Message 3 of 37

Re: Smart Hub (6 type A) Firmware update.

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Thanks for confirming that, it'll probably settle down again over the next ten days.

Port forwarding is working and I can remotely access my security cameras so my user settings are still there which is always a concern with a firmware update.

Thanks again for your help.

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DavidCo
Expert
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Message 4 of 37

Re: Smart Hub (6 type A) Firmware update.

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Thanks for the 'heads up' on that.

My speed dropped overnight and snr went upSmiley Sad

I wonder wether we will be informed about any changes in this update?

 

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tonyw1
Contributor
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Message 5 of 37

Re: Smart Hub (6 type A) Firmware update.

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With a bit of luck it will stop the 14 day reboots. I had a type B and that didn't do that, but it did once do a factory reset due to a corrupt database and lost my user settings so it had to go. Fortunately I wasn't away at the time and was able to deal with it but I'm away a lot and rely on accessing my home automation and cameras remotely.

DavidCo
Expert
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Message 6 of 37

Re: Smart Hub (6 type A) Firmware update.

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IPv6 changes but still no DNS (IPv6):smileyfrustrated:

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Dippu
Aspiring Expert
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Message 7 of 37

Re: Smart Hub (6 type A) Firmware update.

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@DavidCo , @tonyw1 Does your hub show correct date of firmware update?
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DavidCo
Expert
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Message 8 of 37

Re: Smart Hub (6 type A) Firmware update.

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No, it is 1 day out

 

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tonyw1
Contributor
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Message 9 of 37

Re: Smart Hub (6 type A) Firmware update.

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I can't access mine until I return. BT only allow their staff to access the router web interface remotely.

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clever_trevor
Contributor
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Message 10 of 37

Re: Smart Hub (6 type A) Firmware update.

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Hi - mine says updated 3rd June 2019 / firmware SG4B1000B540

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