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johnww
Aspiring Contributor
617 Views
Message 31 of 35

Re: Smart Hub Disconnecting and Loss of Speed Issues

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Thank you. Would @NeilO be able to give either me or my partner a call tomorrow so we can arrange the refund Neil said he would chase up for us. I will be at work until 1630.

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johnww
Aspiring Contributor
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Message 32 of 35

Re: Smart Hub Disconnecting and Loss of Speed Issues

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@NeilO ???

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Moderator
Moderator
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Message 33 of 35

Re: Smart Hub Disconnecting and Loss of Speed Issues

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Hi @johnww,

 

@NeilO has left the office for the evening but I've dropped him a message to let him know you've posted and he'll be in touch tomorrow.

 

Cheers

 

David

Community ModeratorDaveM
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Moderator
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Message 34 of 35

Re: Smart Hub Disconnecting and Loss of Speed Issues

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@johnww I wasn't going to be in the office yesterday evening so I called and spoke to your partner earlier in the day.

Community ModeratorNeilO
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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johnww
Aspiring Contributor
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Message 35 of 35

Re: Smart Hub Disconnecting and Loss of Speed Issues

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@NeilO Ok, my bad. Thanks for all your help these past few weeks.

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