after having to disconnect the front (and obviously the router as well) its bringing me back low 40s, which is goo. my guess is that in little over an hour the hub will reset again
Can you leave it connected to the test socket and see if you still get the problem?
If its the same time every day, is there anything that switched on at that time, like a central heating boiler?
Its quite common for a bad connection to occur between the filtered faceplate, and the test socket. That can create noise.
Oxidisation occurs which can affect the line performance. This can usually be cleared by using a contact cleaner spray like Servisol Super 10, which is very effective in removing this oxidisation.
Do you have any other phone extension sockets?
You need to connect a microfilter to the test socket, as shown on my diagram. Then plug the phone and home hub into that microfilter. That will keep the home hub working.
Did you fit the faceplate yourself, as that type is not normally fitted by Openreach, they fit a new socket where the faceplate is simply held in place by clips?
That type is the lower right hand one on my list of master sockets.
no openreach fit it for me.
still no noise on the test and speed is still around the 40mark which is right where it should be
Are you sure you do not have a master socket where the bottom section is just held on by clips?
Its possible that there may simply be a bad contact between the front and the back?
its an openreach mk4?
net on left, phone right, curved top. one clip either side that attach it to the box, but its the whole front that comes off
That was not the one you mentioned on my image showing the list of sockets. You showed the one with the screw connections at the front, which is what confused me.
Either the front filter plate is faulty - possible but not likely.
The front was not making good contact with the back if it was not fully clipped in place - most likely.
All you can do for the moment, is to leave it connected using a microfilter for 24 hours, and see if you still get the disconnections.
If the connection is fine, then replace the filtered faceplate and see if the disconnections and noise come back again. If they do, then that front faceplate is faulty.
ill watch it for the rest of the week, give it a fair shot, and see what happens. thanks
If you can please update this thread with the results, it would help.
If there was a bad connection, then someone walking near the socket at that time of the day, could easily cause it to disconnect. Clip on covers are not really a good idea in my opinion.