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mpj1985
Beginner
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Message 1 of 2

Smart Hub Not Delivered

Hi everyone,

My old hub broke so I raised a complaint and was kindly offered a new Smart Hub which was supposed to arrive on 21st July. I've been tracking the order and it has been "Awaiting Dispatch" since 19th July (when the order was placed). I realise that there are delays with orders at the moment but I'm just wondering whether there is a problem with my order as it is marked as "Complete" on My BT.

I've tried calling but it's not easy to get through at the moment so I wondered if anyone here could help?

Many thanks,

Michael

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Smart Hub Not Delivered

you need to phone 150 from your landline



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