My old hub broke so I raised a complaint and was kindly offered a new Smart Hub which was supposed to arrive on 21st July. I've been tracking the order and it has been "Awaiting Dispatch" since 19th July (when the order was placed). I realise that there are delays with orders at the moment but I'm just wondering whether there is a problem with my order as it is marked as "Complete" on My BT.
I've tried calling but it's not easy to get through at the moment so I wondered if anyone here could help?
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.