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Message 1 of 3

Smart hub 2, no internet

Hi everyone, I recently moved to a new property and started a new contract with BT. I ve got a smart hub 2 and  my line was activated on the 26th June. Now I have left my hub plugged in for more than 48 hours and the light is still flashing purple. I have a single master socket which is attached to the hub by a microfilter that goes to the broadband port. Any suggestion?

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Distinguished Sage
Distinguished Sage
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Re: Smart hub 2, no internet

Does your phone work?

are you able to connect to the test socket with the filter and see if that works



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Message 3 of 3

Re: Smart hub 2, no internet

No I can't do that

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