Smart hub 2

[justmitch]

Yes I don’t want to keep rebooting it as I can see it doesn’t fix my problem so I don’t know what to do now

[licquorice]

1. Post hub stats

2. Stop rebooting the hub

3. Monitor hub stats for connection time and sync speed for a few days

If the hub maintains connection and your speed still varies it is due to network congestion

[licquorice]

What problem is the lack of speed giving you?

[justmitch]

Understand what you are saying does that account for it dropping over night ?

[justmitch]

Netflix dropping out at times and also Xbox and of course as I’m paying for guaranteed 32 when it goes down to 27 over time And bt agreed with me that they were not keeping to the contract .

[pippincp]

The 32Mb  guarantee is sync speed not download speed. I think when you finally load readable hub stats you'll be syncing at 32.

[licquorice]

It won't be the speed that is causing Netflix to drop out, 27M is more than ample. However, if your line is suffering from an intermittent line fault that will cause the drop outs.

You need to monitor the line stats to see what is happening.

[justmitch]

Will check
Thank you

[justmitch]

Ok will do
Thank you