Hello BT Community,
Please take a look at the image down below:
Now where it says 'Download sync speed' this wasn't 66.969mbps, now this wasn't that speed 6 days ago it was higher. Why has this happend?
I'm sorry but that image gives nothing relating to your comnnection. Please go to Advanced settings/technical log/information which will give us the needed info.
Please see down below:
Smart Hub 2 Manager
This is a list of your BT Smart Hub settings and current statistics.
Product code:Smart Hub 2￼
Firmware updated:Mon Jul 6 05:35:11 2020￼
GUI version:1.56 15_02_2019￼
DSL uptime:0 days,17 Hours40 Mins10 Secs￼
Data rate:20 Mbps / 66.969 Mbps￼
Maximum data rate:30.335 Mbps / 84.020 Mbps￼
Noise margin:12.5 / 10.4￼
Line attenuation:10.4 / 13.4￼
Signal attenuation:10.2 / 15.0￼
Upstream error control:Off￼
Downstream error control:Off￼
Data sent / received:1.7 GB Uploaded / 28.5 GB Downloaded￼
2.4 GHz wireless network name:BT-59AF5N￼
2.4 GHz wireless channel:Smart (Channel6)￼
5 GHz wireless network name:BT-59AF5N￼
5 GHz wireless channel:Smart (Channel36)￼
Wireless mode:Mode 1￼
Boot loader:0.1.7-BT (Thu Nov 30 09:45:22 2017)￼
Check for noise on your line. 17070 option 2, best with corded phone.