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Message 1 of 9

Speed and reboots

Hi,

I have had some electrical work done in my home this week which has led to my smart hub 2 being rebooted a few times. I have noticed the speed has dropped from around the mid 40's to 37mb today.

 

These reboots have been during the day when I imagine the exchange is having most traffic hence the lower speeds. Us it worth me rebooting it later at night when the traffic is lower to get a better sync speed or to just leave it?

 

Thanks

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8 REPLIES 8
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Message 2 of 9

Re: Speed and reboots

it is the number of reboots which have resulted in DLM taking action to reduce speed and increase noise margin to try and stabilise your line  more reboots will make matter worse so best to leave connected with no more resets  it should recover automatically



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Message 3 of 9

Re: Speed and reboots

Thanks for the reply.

I will leave it be then. Will it adjust automatically or will it need a reboot at a later date to do so as my speeds have only ever changed then?

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Message 4 of 9

Re: Speed and reboots

It will happen automatically.

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Message 5 of 9

Re: Speed and reboots

Thanks for the reply.

I have only seen my speed change after a reboot or the old 14 day ones.

 

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Message 6 of 9

Re: Speed and reboots

When the DLM is happy that your connection is now stable your hub will reset automatically and speed will improve and noise margin reduce



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Message 7 of 9

Re: Speed and reboots

Ok, thanks. Should this be over the next 14 days?

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Message 8 of 9

Re: Speed and reboots

Hopefully over the next 14 days DLM should resync your line in the early hours.

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Message 9 of 9

Re: Speed and reboots

Thank you, I will keep a watch.
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