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Distinguished Sage
Distinguished Sage
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Message 11 of 13

Re: Speed decrease to the property.

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can you post current router stats as you have had a recent reset



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fenixriot
Aspiring Contributor
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Message 12 of 13

Re: Speed decrease to the property.

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BT Smart Hub Manager
bt image

Technical log
Information

Event log
This is a list of your BT Smart Hub settings and current statistics.


Product name: BT Hub 6A
Serial number: +084316+NQ74317524
Firmware version: SG4B1000B540
Firmware updated: 23-May-2018
Board version: 1.0
Gui version: 1.64.0
DSL uptime: 2 Days, 22 Hours 21 Minutes 29 Seconds
Data rate: 10.00 Mbps / 44.00 Mbps
Maximum data rate: 10982 / 48413
Noise margin: 7 dB / 7.3 dB
Line attenuation: 19.9 dB
Signal attenuation:
VPI / VCI: 0/38
Modulation: G_993_2_ANNEX_B
Latency type: Fast Path
Data sent / received: 1662 MB Uploaded / 59907 MB Downloaded
Broadband username: bthomehub@btbroadband.com
BT Wi-fi: Active
2.4 GHz wireless network name: BTHub6-GHMP
2.4 GHz wireless channel: Smart (Channel 1)
5 GHz wireless network name: BTHub6-GHMP
5 GHz wireless channel: Smart (Channel 36)
Wireless security: WPA2 (Recommended)
Wireless mode: Mode 1
Firewall: On
MAC address: A0:39:EE:5A:91:79
Software variant: -
Boot loader: 9.2.0
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Distinguished Sage
Distinguished Sage
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Message 13 of 13

Re: Speed decrease to the property.

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The reset looks like the '14 hub reset' as speed just back to where it was before dropped connection



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