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post the stats from your hub if hh6 then advanced settings then technical log information
enter your phone number and post results remember delete number https://www.btwholesale.com/includes/adsl/main.html
This is a list of your BT Smart Hub settings and current statistics.
BT Hub 6A
0 Days, 0 Hours 44 Minutes 31 Seconds
10.00 Mbps / 44.00 Mbps
11469 / 48003
7.5 dB / 7.2 dB
37 MB Uploaded / 416 MB Downloaded
Smart (Channel 1)
Smart (Channel 36)
As you have a connection speed of 44mb which is within your estimated range BT won't help
have you been having connection problem with line dropping or have you been resetting router to try and improve speed or maybe a combination of both?
you need to maintain a stable connection with no resets and the DLM will eventually activate G.INP which will reduce your noise margin nearer 3db and give an increase in connection speed
if you are not having problems with connection dropping then about 10/14 days
Just a quick update, im now at the 10 day mark and still no change. I will wait a few more days and if no change still, then i will get in touch with BT.
Is there any noise on your line? 17070 option 2 best with corded phone. Any noise report a line fault on 151.