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TimChisman
Aspiring Contributor
137 Views
Message 1 of 2

Speed issues

I am on Infinity 2 and only getting 1% of the speed I should be when checking speed via wired connection.

I should be getting >70mbs, but currently getting 0.5mbs!!!

HomeHub5
2. Serial number: +076284+1402003236
3. Firmware version: v0.07.05.0A13-BT (Type B) Last updated 8/12/2015
4. Board version: 01
5. VDSL uptime: 0 days, 00:42:56
6. Data Rate: 19999 / 78610
7. Maximum Data Rate: 25361 / 79149
8. Noise Margin: 15.5 / 6.4
9. Line Attenuation: 21.0 / 16.7
10. Signal Attenuation: 0.0 / 0.0
11. Data sent/received: 59.5 MB / 176.8 MB
12. Broadband username: bthomehub@btbroadband.com

I have tried restarting, full power cycles, but nothing!

HELP!!
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1 REPLY 1
Distinguished Sage
126 Views
Message 2 of 2

Re: Speed issues

What site did you run the speedtest on? Can you run one at speedtest.btwholesale.com and run the further diagnostics test after the initial one? Post back the results of the further diagnostics 🙂
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