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Guru
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Message 11 of 16

Re: Speed problems

Yes, more than definetly. I would expect an engineer to come out, check your equipment and run a line test at the very least.

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EntraVenuS
Aspiring Contributor
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Message 12 of 16

Re: Speed problems

what kind of an answer is that ?>? !!

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FrazUK
Contributor
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Message 13 of 16

Re: Speed problems

Just posting a couple of images as requested from a a member of the mod team. Results of a speed test and tracert today

 

tesresults2.pngtracert2.png

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Guru
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Message 14 of 16

Re: Speed problems

I'm assuming he meant for you to ping bbc.co.uk not bb.co.uk

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FrazUK
Contributor
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Message 15 of 16

Re: Speed problems

Haha you're right. Didnt notice that typo. Will replace the image now.

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FrazUK
Contributor
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Message 16 of 16

Re: Speed problems

Well the BT engineer just left about 10 minutes ago after about 4 hours. I have to say I'm well chuffed Smiley Very Happy

 

Check it out ... http://www.speedtest.net/result/2440094978.png

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