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Mark69
Aspiring Contributor
517 Views
Message 1 of 5

Speeds lowered

Why has my speed been reduced over the last few months and my speed guarantee has also been reduced? i used to get 74mbps now its 53 when it works. My guaranteed speed when i signed up 2 years ago was 60 now its 46. Yet this says i can have 80? 

20210121_124014.jpg

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Speeds lowered

the mostly cause of your problem is line noise as posted in your other thread causing an unstable connection resulting in lower speed  without landline phone to check you line you are stuck until openreach engineer arrives

can you post hub stats



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Mark69
Aspiring Contributor
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Message 3 of 5

Re: Speeds lowered

20210121_121303.jpgthats all i can fit without exceeding the file size. Its been a gradual decline in speeds would it effect my guaranteed speed tho? It seems odd that its lower and lower

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Mark69
Aspiring Contributor
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Message 4 of 5

Re: Speeds lowered

20210121_133313.jpg

 as you can see this is apparently my max speeds if everything works properly. But that telephone line checker says i can have 80? I used to be just off of 80mbps. 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 5 of 5

Re: Speeds lowered

the checker results does not say you can get 80mb it shows your expected connection speed is between 80/66.7mb but from your stats your noise margin is at 3.4db suggesting that you have already had a speed  boost by the DLM activating G.INP

problem is usually caused by more people on your cabinet and crosstalk



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