I had tried everythings I could think of trying to boost my Connection to around 40mb which I was promised when my Infinity is installing my average speed still around 20mb . its dosen't matter what time of day its till 20mb""""
I connected with ethernet cable and got all my other device switch off when I doing the bt speed test.
I am also thinking of upgrading to 80/20 but will this boost my speed too? coz I am not getting anything near my 40/10 at the moment? !
are they any one out there got the same situation as me and got managed to boost their speed upto full?
or any advise will help and very appreciate it..
with lots of thanks .
Solved! Go to Solution.
Yes I should have post my speed test here to show everyone :
Download speedachieved during the test was - 20 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-38.72 Mbps .
IP Profile for your line is - 38.72 Mbps
Upload speed achieved during the test was - 7.3Mbps
Upstream Rate IP profile on your line is - 10 Mbps
I really like to get anything around my ip profile !
It's highly suspicious tha the download is exactly 20mbps. As one other poster suggests, its seems like its being capped.
I have exactly the same problem.
BT don't seem to have any idea why, and an engineer is coming out on Friday.
We'll see what happens.
Sometime I get around 20-26mb on my bt speed test. do they able to capped me on those speed??
I never get more then the above speed or my ip profile!
I be happy to get above 30mb +
What did you says to BT when you called them? I always don't know should I call them or not!!
Can you post what happen when the engineer came on friday and if he able to sort it out.
with many thanks