can you post the links for me here. just in case I email the MOD .
Sorry . my email service has crushed and I just reset it. I received your email .
i get back to you soon
well. are you giving up trying to boost your speed to what BT Promised you 38mb ?
I am still hoping someone somewhere able to sort it out.
Not really too sure how to follow on with this. Ill wait for on of the mods to get back to me first.
I have a friend who works for Ofcom, he advised that the service was missold as I was told that I could get 38MPS speed and BT are able to confirm the speed when ordering. He also said that the Fibre Cab could be capping the speed, this is something that could be timely to sort out. Ill wait and see what happens when Carvell has his engineer out as it turns out he lives oppisite me!!
Its a small world that Carvell loves right opposite you.
Yes. keep me update on what the Engineers says on friday.
I know now its seem we not going anywhere but keep our fingers crossed that they maybe someone out there able to help us.
Can you please keep me update here.
lots of thanks
The engineer is still coming on Friday, yes.
I believe that our only hope is the mods - I genuinely believe that the engineers can't help. The line can clearly support the full speed, proven by the measured throughput during the BT beta speed test, so as far as the engineers are concerned, the physical line is fine (which to be honest it probably is).
I'll update the thread on Friday with regards what the engineer has said anyway.
Given that the mods are our best option and are aware of the problem, if we wait patiently for a few days they may be able to shed some light.