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xCyanideee
Beginner
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Message 1 of 4

Stuck at 39.9Mbs? Stuck profile?

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Im on the 80/20 profile, but its been stuck at 40Mbs for 4months now. Its still in my estimates so my provider won't do anything. The max data rate is confusing me. The higher SNR for the down is making me think Iv been banded or I have a stuck 40/20 profile? Any advice out there? Oh I should mention I have a stable connection. 1 drop every other month

 

 

6. Data rate:5074 / 39993
7. Maximum data rate:5221 / 54926
8. Noise margin:6.0 / 13.0
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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Stuck at 39.9Mbs? Stuck profile?

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Who is your broadband provider?

 

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Distinguished Sage
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Message 3 of 4

Re: Stuck at 39.9Mbs? Stuck profile?

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Can you use this speed tester then carry out the further diagnostics part of the test and post back a screen shot of all the results including your IP profile for up and down. This test must be done with a wired connection.
http://speedtest.btwholesale.com/
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Distinguished Sage
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Message 4 of 4

Re: Stuck at 39.9Mbs? Stuck profile?

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Banded profile.

Someone on here posted this week that it took some 7 months for DLM to release the banded profile
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