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Aspiring Expert
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Message 11 of 16

Re: Sudden Drop (Again) in Infinity 1 Speed Moderator Assistance If possible

You may very well be right there!
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Distinguished Sage
Distinguished Sage
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Message 12 of 16

Re: Sudden Drop (Again) in Infinity 1 Speed Moderator Assistance If possible

as quiet line test is ok have you tried connecting to the test socket with a filter and see if that improves your connection/attainable speed by eliminating any problems with internal wiring and faceplate  can you post new stats from test socket



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Expert
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Message 13 of 16

Re: Sudden Drop (Again) in Infinity 1 Speed Moderator Assistance If possible

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Aspiring Expert
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Message 14 of 16

Re: Sudden Drop (Again) in Infinity 1 Speed Moderator Assistance If possible


@imjollywrote:

as quiet line test is ok have you tried connecting to the test socket with a filter and see if that improves your connection/attainable speed by eliminating any problems with internal wiring and faceplate  can you post new stats from test socket


Already done - stats  identical to the one's I posted.

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Distinguished Sage
Distinguished Sage
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Message 15 of 16

Re: Sudden Drop (Again) in Infinity 1 Speed Moderator Assistance If possible

even the attainable and noise margin?  if so then looks like you now have reached your line potential



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Aspiring Expert
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Message 16 of 16

Re: Sudden Drop (Again) in Infinity 1 Speed Moderator Assistance If possible


@imjollywrote:

even the attainable and noise margin?  if so then looks like you now have reached your line potential


Maybe, but why the sudden drop of 15Mbps? Have been getting a constant 45Mbps since got the HH6 early Jan.

 

BT are (again) insistant there is a fault and when I ran the online diagnostic that also reported back a fault - although how reliable that is I don't know.

 

Have been having these issues off and on for five years now.

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