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Jessicajynx
Newbie
274 Views
Message 1 of 3

Suddenly got no internet

I've had internet with bt for a few months now and not had a single problem until I missed a payment and paid on the bt app, twice, so that's 70 odd pounds in less than two weeks and rang a few times and been told all different things. Some say I need an engineer, some say it will fix itself after 4 days of paying but it hasn't. I was told a week ago an engineer is gonna come out but been told today on the online chat that I need an engineer. I feel like bt is completely playing me about.
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2 REPLIES 2
Distinguished Sage
264 Views
Message 2 of 3

Re: Suddenly got no internet

are you getting any onscreen web pages saying about overdue payments
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Distinguished Sage
Distinguished Sage
253 Views
Message 3 of 3

Re: Suddenly got no internet

Is there dial tone on your phone?

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