Over the course of the past week, I have been encountering a huge decrease in my Down/Up Load Speeds. I usually get around 45mbps+ download on a normal day, but recently I am barely even reaching above 7mbps.
Any ideas on what could be going wrong or how I could try and fix this, Or is it just a BT problem in my area that we don't know about?
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Can you post stats from hub. If hh6 then advanced settings then technical log information. If hh5 then troubleshooting then helpdesk
any line noise dial 17070 option 2 should be silent and best with corded phone
enter phone number and post result http://www.dslchecker.bt.com/adsl/adslchecker.welcome
BT Hub 6A
0 Days, 0 Hours 8 Minutes 47 Seconds
998 Kbps / 15.58 Mbps
1015 / 20176
6.4 dB / 6.4 dB
0 dB / 29.5 dB
46 MB Uploaded / 138 MB Downloaded
Smart (Channel 1)
Smart (Channel 36)
Looking at that, I'd say it's wifi related.
Have you tried rebooting your hub? Sometimes this just refreshes everything.
I have rebooted it recently. As you could see from the advanced info the uptime of the HHub is only 8 minutes
Please don't reset the hub anymore as that won't help are you using the test socket with a filter to see if that improves your connection especially attainable
Did you check quiet line test
don’t think I am able to even try the quiet line test. Home phone cannot make calls, and any calls that is received just Carries on calling and nothing happens. Also tried when plugged directly into master socket and same thing occurs.
We are using a wireless phone but that shouldn’t make a huge difference? The phone also says on it to check Telephone Line.
the most basic check for your broadband is to check your phone line is working and noise free. try quiet line test with your cordless phone if you don't have a corded phone. dial 17070 option 2 should be silent ( cordless might get dull hum which is normal) any noise is a problem and to ensure problem not in your home then you need to try using test socket which is behind from plate of master socket if still noise then report phone fault to 151