cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
TheDuke
Newbie
225 Views
Message 1 of 5

Super fast fibre

I have an account for super fast broadband. My question is am I actually getting it?

i have a speed of 23 mbps. But recently new cables where installed near my property but not to it. The engineer stated it was for super fast fibre and speeds around 60mbps

0 Ratings
Reply
4 REPLIES 4
Distinguished Sage
Distinguished Sage
212 Views
Message 2 of 5

Re: Super fast fibre

post hub stats  if hh6 then advanced settings then technical log information

enter your phone number and post results  remember delete number  https://www.dslchecker.bt.com/adsl/adslchecker.welcome

check for line noise  dial 17070 option 2 should be silent and best with corded phone

are you using the master socket?



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
TheDuke
Newbie
192 Views
Message 3 of 5

Re: Super fast fibre

Downstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Handback Threshold(Mbps)WBC FTTC Availability DateWBC SOGEA Availability DateLeft in Jumper  High Low High Low        Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)WBC FTTP Availability Date

ADSL ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date
Left in JumperObserved SpeedsVDSLADSLOther Offerings


Availability Date

Premise environmentStatus
VDSL Range A (Clean)30.6184.13.316AvailableAvailable-- 
VDSL Range B (Impacted)3016.52.86.313.1AvailableAvailable-- 
FTTP on Demand33030--Available---- 
WBC ADSL 2+Up to 3--2.5 to 6.5Available--Yes 
WBC ADSL 2+ Annex MUp to 3Up to 0.52.5 to 6.5Available--Yes 
ADSL MaxUp to 3--2 to 5.5Available---- 
WBC Fixed Rate1 ----Available--Yes 
Fixed Rate1 ----Available---- 
Max Observed Downstream Speed (Mbps)28.361.47     
Max Upstream Observed Speed (Mbps)6.890.45     
Observed Date2019-11-062018-07-21     
VDSL Multicast------Available---- 
ADSL Multicast------Available---- 
Bridge TapU      
VRIN      
NTEFaceplateN      
Last Test Date31-10-2019      

 

 

 

 

FTTP is not available.

 

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

This line is on a Market A Exchange.

For VDSL or G.fast Ranges A and B, the term "Clean" relates to a line which is free from any wiring issues (e.g. Bridge Taps) and/or Copper line conditions, and the term "Impacted" relates to a line which may have wiring issues (e.g. Bridge Taps) and/or Copper line conditions.

 

In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.

 

Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.

The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014. The Stop Sale date for IPstream is from 31-Oct-2013; the Formal Retirement date for IPstream is from 30-Jun-2014.

If the End User wishes to migrate from their current Broadband supplier they will need to contact the Broadband supplier they want to take service from to arrange for the service to be migrated.

 

Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone number, NAD, UPRN or Access Line ID (ALID) check.

Note: If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service.

 

 

Thank you for

0 Ratings
Reply
TheDuke
Newbie
188 Views
Message 4 of 5

Re: Super fast fibre

Yes I am using the master. 

Silent line was silent. 

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
172 Views
Message 5 of 5

Re: Super fast fibre

As you can see your estimated range is 30/18mb and you are getting 28mb all due to your distance from the street cabinet.  Superfast 2 will not give any faster speed



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply