cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Stumpy21
Contributor
396 Views
Message 11 of 14

Re: Superfast 2 internet slower

Well you learn something new everyday.👍
I was not aware we were all provided with individual Stayfast guarantees.
So BT can't have much faith in my FTTP connection if I only get a 34Mbps guarantee 🤔

Mind you I notice mine is a guaranteed download speed not just a guaranteed sync speed.

0 Ratings
Reply
omgitzmo
Aspiring Contributor
381 Views
Message 12 of 14

Re: Superfast 2 internet slower

Nopeeee 😂😂😂😂 my old house has stay guarantee of 45mbps with superfast 2

0 Ratings
Reply
gg30340
Distinguished Sage
Distinguished Sage
379 Views
Message 13 of 14

Re: Superfast 2 internet slower


@Stumpy21 wrote:

Well you learn something new everyday.👍
I was not aware we were all provided with individual Stayfast guarantees.
So BT can't have much faith in my FTTP connection if I only get a 34Mbps guarantee 🤔


I would imagine it will depend on which FTTP product/package you have and is the absolute minimum that you can expect with a FTTP package however I would expect that you will get the full speed the vast majority of the time unless there is a fault.

https://www.bt.com/help/broadband/full-fibre/what-is-bt-s-stay-fast-guarantee-for-full-fibre

Stumpy21
Contributor
372 Views
Message 14 of 14

Re: Superfast 2 internet slower

Yes, in the 2 years of FTTP connection any speed test carried out has always shown we are getting the BT quoted maximums for our package.

0 Ratings
Reply