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crawlers1977
Contributor
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Message 1 of 2

Superfast Fibre 2 Unlimited

Hello everyone, im wanting to know if anyone has this problem my download speed is 74.54MB/S it has not moved since i got this internet but checking my upload speed which too was always 19.67MB/S is now at 0.67. im in the south shields area. if its not an issue with the service then could anyone point me into the direction of where i need to go please.

 

                                           Thank You

 

                                                               G.C Roberts

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albertj
Recognised Expert
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Message 2 of 2

Re: Superfast Fibre 2 Unlimited

Can you post Hub Stats?

Go to 192.168.1.254 in browser
HH6- then advanced settings then technical log information
HH5- then troubleshooting then helpdesk

Also, please post results from this site:

https://www.dslchecker.bt.com/

Remember to remove phone number

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