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Davevon
Beginner
93 Views
Message 1 of 3

Superfast broadband availability

I have just ordered my home move through bt to find out that I will only be able to get copper bb and speeds of up to 8mbs at my new property.
When I search for the rest of the street, which is a new build estate, all other addresses in the estate show that they can get super fast up to 40mb and neighbours have confirmed this. I know for a fact that my house is off the same cab etc as the rest of the neighbouring area so do not understand why only my address is not showing the availability for super-fast.
Any help would be appreciated.
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2 REPLIES 2
Sage
Sage
83 Views
Message 2 of 3

Re: Superfast broadband availability

It will not show until there is an active phone line.

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Davevon
Beginner
79 Views
Message 3 of 3

Re: Superfast broadband availability

Ok, however other houses in the street that are not yet occupied or indeed fully built are showing availability for super fast when I search. The only one that is showing copper availability only is my house.
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