This is my first post on here. BT have told me that our cabinet has been upgraded and that we’re therefore eligible to upgrade to fibre. We currently get around 7MB and so fibre would be great for us.
I have called BT today and signed up for Superfast Fibre Plus. I was told on the phone that we didn’t necessarily need a new hub as the HH5 we already have will work fine on the upgrade. However when the confirmation email came through this evening it says we must upgrade to the smart hub as fibre will not work on the HH5.
Can anybody advise on this please? Do we have to take the smart hub or will the HH5 carry on working with fibre?
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