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Peter79
Newbie
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Message 1 of 3

Superfast fibre plus

Since I upgraded from infinity to superfast fibre plus my speeds have dramatically dropped,on infinity I was getting a steady 48mb to 50mb,now since switching to superfast the max I get is 30mb and lately I've been getting constant drops in connection.It says the average is 67mb which I know is the average depending how far away from the cabinet you are blah blah,but I know my line can handle 50mb as that was what I was getting on the infinity pacakage.So what exactly have I upgraded to or should I say downgraded.

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2 REPLIES 2
Moderator
Moderator
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Message 2 of 3

Re: Superfast fibre plus

@Peter79 I'm sorry to see you're having problems with your broadband, if your connection is dropping out it can have a negative impact on the broadband speed which slows down to try and prevent the drops. Can you post your router stats and we'll take a look?

Community ModeratorNeilO
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Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: Superfast fibre plus

enter your phone number and post results  remember delete number    https://www.btwholesale.com/includes/adsl/main.html



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