I switched from virgin to superfast fiber with a smart hub 2, but I want to use my own vdsl router.
I configured the settings user and password as bthomehub@btbroadband and the password as bt, but when it tries to connect it says make sure cable is connected, but it is.
Is the settings the same for all the broadband packages?.
Which router is it? If its the one you used with Virgin are you sure it is a modem/router and not just a router.