Hope I'm in the right place for this issue and would be grateful for any replies.
I'm a TalkTalk customer out of contract and was wanting a to get a BT 50MB package.
I am getting speeds (with TalkTalk) of around 25MB/s and when I do an online check of whats available to my address, it states that it's 67MB/s.
When I select the package I want via the BT website and have gone through all the set-up, it gets to the very end (post spinning balls) and a page pops up saying that the package is unavailable to me and offers me broadband of 1-2MB/s for £22.99 or something.
Does anyone know why BT can't offer me a decent broadband speed?
Also, during the set-up it says that I will need a new phone number and doesn't give me the option to keep my existing one without stating why - is this right?
switching provider will not give you any faster speed if best you can get currently is only 25mb
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